Player Wellbeing First

Play Smart,
Stay Safe

At em88, we believe gaming should always be fun — never a source of stress, debt, or harm. Our responsible gaming program gives every Filipino player the tools, knowledge, and support to stay in control of their play.

⚠️ Gambling is addictive. Know when to stop.
21+

Strictly 21 Years and Above Only

In accordance with Philippine gaming regulations, em88 is exclusively available to players who are 21 years of age or older. We conduct age verification on all accounts and take immediate action against underage access. If you are under 21, please do not attempt to register or play on em88.

Our Commitment

em88's Responsible Gaming Promise

Gaming on em88 is meant to be an enjoyable form of entertainment — like watching a PBA game or playing a round of billiards with friends. It should never feel like an obligation, a way to earn money, or something you can't stop doing.

We know that for most players in Manila, Cebu, Davao, and across the Philippines, em88 is a fun way to unwind. But we also know that for some people, gambling can become a problem. That's why em88 has built a full suite of responsible gaming tools directly into your account — free, easy to use, and always available.

Whether you want to set a spending limit, take a short break, or permanently exclude yourself from the platform, em88 makes it simple. No judgment, no hassle — just the support you need to keep gaming healthy and fun.

em88 Responsible Gaming Principles
1
Gaming is Entertainment

Treat every session on em88 as entertainment, not as a way to make money. Set a budget before you play and stick to it — just like you would for a night out in BGC or a movie in SM.

2
Only Play What You Can Afford to Lose

Never gamble with money you need for rent, food, bills, or your family. Your em88 gaming budget should come from your discretionary income only — money you can afford to lose without it affecting your life.

3
Take Regular Breaks

Long gaming sessions can cloud your judgment. em88's session time reminders will alert you after a set period of play. Use these prompts to step away, hydrate, and reset.

4
Chasing Losses is a Warning Sign

If you find yourself increasing your bets to recover losses, that's a serious warning sign. Log out, take a break, and consider using em88's cooling-off or self-exclusion tools.


Built Into Your Account

em88 Responsible Gaming Tools

All tools are free, available 24/7, and take effect immediately once activated

Deposit Limits

Set a maximum amount you can deposit into your em88 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.

Session Time Reminders

Choose how long you want to play in a single session — 30 minutes, 1 hour, 2 hours, or a custom duration. When your time is up, em88 will display a reminder notification. You decide whether to continue or log out, but the prompt keeps you aware of how long you've been playing.

Cooling-Off Period

Need a short break from em88? Activate a cooling-off period of 1 day, 7 days, 30 days, or 90 days. During this time, your account is suspended and you cannot log in or deposit. The cooling-off period cannot be shortened once activated — it runs its full course.

Self-Exclusion

If you feel that gambling is negatively affecting your life, you can permanently or indefinitely exclude yourself from em88. Self-exclusion is processed immediately. Once active, em88 will close your account, stop all marketing communications, and take reasonable steps to prevent re-registration.

Loss Limits

Set a maximum amount you are willing to lose in a given period. Once your loss limit is reached, em88 will automatically prevent further gameplay until the period resets. This tool is especially useful for players who want a hard financial boundary on their gaming activity.

Reality Check Notifications

em88 can send you regular in-session pop-ups showing how long you've been playing and your net win/loss for the session. These reality checks are designed to keep you grounded and help you make informed decisions about whether to continue playing.

All responsible gaming tools are accessible from your em88 account settings. Contact 24/7 support if you need help activating any tool.


Know the Signs

Is Gambling Becoming a Problem?

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people don't realize there's an issue until it has already caused significant harm to their finances, relationships, and mental health.

The following questions are based on internationally recognized problem gambling screening tools. If you answer "yes" to several of these, we strongly encourage you to use em88's self-exclusion tool and seek professional support.

PAGCOR Helpline

If you or someone you know needs help with problem gambling, contact the PAGCOR helpline:

1553

Available during PAGCOR office hours

Ask Yourself These Questions
Do you spend more money on gambling than you originally planned?
Have you ever lied to family or friends about how much you gamble or how much you've lost?
Do you find yourself gambling to escape stress, anxiety, loneliness, or problems at home or work?
Have you tried to cut back or stop gambling but found it difficult or impossible?
Do you feel restless, irritable, or anxious when you are not gambling?
Have you borrowed money, sold belongings, or used bill money to fund gambling?
Do you chase losses — betting more to try to win back money you've already lost?
Has gambling caused problems in your relationships, work, or studies?
Do you think about gambling frequently, even when you're doing other things?

If you answered yes to 3 or more of these questions, you may be experiencing problem gambling. Please use em88's self-exclusion tool immediately and reach out to a professional support service. You are not alone — help is available.


Warning Signs

Recognizing Problem Gambling in Others

If someone you care about shows these signs, encourage them to seek help

Financial Distress

Unexplained money problems, borrowing frequently, selling personal items, or struggling to pay basic bills despite having regular income.

Social Withdrawal

Pulling away from family and friends, missing important events, becoming secretive about how they spend their time and money.

Mood Changes

Extreme highs after winning and deep lows after losing. Irritability, anxiety, or depression that seems linked to gambling outcomes.

Preoccupation

Constantly talking about gambling, spending excessive time on gaming platforms, neglecting work, school, or family responsibilities.


Protecting Young People

Keeping Minors Safe

em88 takes the protection of minors extremely seriously. Philippine law sets the minimum gambling age at 21 years old, and em88 enforces this strictly through mandatory age verification during registration and ongoing account monitoring.

If you share a device or computer with younger family members — your anak, pamangkin, or younger siblings — we strongly recommend taking the following steps to prevent underage access to em88 and other gambling platforms:

  • Always log out of your em88 account when you are done playing, especially on shared devices.
  • Never share your em88 username, password, or account access with anyone, including family members under 21.
  • Use device-level parental controls to restrict access to gambling websites on shared computers, tablets, and phones.
  • Keep your payment method details (GCash PIN, bank app passwords) private and secure.
  • Talk openly with younger family members about the risks of gambling and why the 21+ age restriction exists.
em88 Age Verification

Every em88 account undergoes mandatory age verification. Players must confirm they are 21+ during registration, and additional KYC verification may be required before withdrawals are processed.

Any account found to belong to a person under 21 will be immediately closed and all funds handled per regulatory requirements.

Play Responsibly

Enjoy em88 — The Right Way

em88 is best enjoyed as entertainment. Set your limits, use our responsible gaming tools, and play within your means. When gaming stays fun, everyone wins.

Must be 21+ to play. ⚠️ Gambling is addictive. Know when to stop.