These Terms & Conditions govern your use of the em88 online casino platform. By creating an account or accessing any em88 service, you agree to be bound by these terms. Please read them carefully before playing.
A plain-language summary of the most important em88 terms
em88 is strictly for players aged 21 and above, in line with Philippine gaming regulations. Creating an account constitutes your declaration that you meet this minimum age requirement. em88 reserves the right to request age verification documents at any time.
em88 operates under Philippine gaming regulations and is intended for use by players physically located in the Philippines. Access from jurisdictions where online gambling is prohibited is not permitted. It is your responsibility to ensure compliance with local laws.
All em88 bonuses, free spins, and promotional offers are subject to wagering requirements and specific terms. Bonuses cannot be withdrawn as cash until wagering conditions are met. em88 reserves the right to modify or withdraw promotions at any time.
Each player is permitted to hold only one em88 account. Duplicate accounts will be suspended and any balances forfeited. If you have lost access to your account, use the official password recovery process rather than creating a new registration.
Any attempt to exploit software bugs, use automated betting systems, engage in collusion, or manipulate game outcomes is strictly prohibited. em88 uses certified RNG technology and monitors all gameplay. Violations result in immediate account suspension.
em88 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or platform notification. Continued use of em88 after any update constitutes acceptance of the revised terms.
Important: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and em88 ("em88," "we," "us," "our"). By accessing or using the em88 platform at em88.one, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the em88 platform.
1.1 These Terms govern your access to and use of the em88 online casino platform, including all games, features, promotions, and services made available through em88.one (the "Platform").
1.2 By registering an account, making a deposit, or participating in any game or promotion on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and any game-specific rules published on the Platform.
1.3 em88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, em88 will provide reasonable notice via email or an in-platform notification. Your continued use of the Platform following any such notification constitutes your acceptance of the revised Terms.
1.4 These Terms were last updated in May 2026. The most current version is always available at em88.one/terms-conditions.
2.1 Age Requirement. The em88 Platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. By registering, you represent and warrant that you are 21 years of age or older.
2.2 Geographic Restriction. The Platform is intended for use by players physically located in the Philippines. em88 does not knowingly accept registrations from jurisdictions where online gambling is prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
2.3 Verification. em88 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory verification documents within a reasonable period may result in account suspension and withholding of funds pending investigation.
2.4 Excluded Persons. The following persons are not eligible to register or maintain an account on the Platform:
Underage Gambling is Illegal. em88 takes its obligation to prevent underage gambling seriously. Any account found to be operated by a person under 21 years of age will be immediately closed and all funds forfeited in accordance with applicable regulations.
3.1 Single Account Policy. Each player is permitted to hold only one (1) active account on the em88 Platform. The creation of multiple accounts ("multi-accounting") is strictly prohibited. em88 reserves the right to close all duplicate accounts and forfeit any balances held therein.
3.2 Accurate Information. You must provide accurate, complete, and current information during registration, including your legal name, date of birth, Philippine mobile number, and any other information requested. You are responsible for keeping your account information up to date.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your em88 login credentials. You must not share your username or password with any third party. em88 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.
3.4 Notification of Unauthorized Access. You must notify em88 immediately if you become aware of any unauthorized use of your account or any other breach of security. em88 support is available 24/7 to assist with account security concerns.
3.5 Account Ownership. em88 accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any rights therein to any other person.
4.1 Accepted Payment Methods. em88 accepts deposits and processes withdrawals via the following methods: GCash, PayMaya/Maya, and bank transfer through major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to eligible Philippine bank accounts may also be accepted.
4.2 Prohibited Funding Sources. The following funding methods are strictly prohibited on the em88 Platform:
4.3 Minimum Deposits. Minimum deposit amounts are displayed at the time of transaction and may vary by payment method. em88 reserves the right to adjust minimum and maximum transaction limits at any time with reasonable notice.
4.4 Withdrawal Processing. Withdrawal requests from verified accounts are processed as quickly as possible. GCash withdrawals for verified accounts are typically completed within 60 seconds. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution. Processing times may be extended during periods of high volume or where additional verification is required.
4.5 Verification Before Withdrawal. em88 may require full Know Your Customer (KYC) verification before processing any withdrawal. This may include submission of a valid government-issued Philippine ID, proof of address, and proof of payment method ownership. em88 reserves the right to withhold withdrawal processing pending satisfactory completion of verification.
4.6 Currency. All transactions on the em88 Platform are denominated in Philippine Peso (PHP / ₱). em88 is not responsible for any currency conversion fees charged by your payment provider.
4.7 Dormant Accounts. Accounts with no login activity for a period of twelve (12) consecutive months may be classified as dormant. em88 reserves the right to apply an administrative fee to dormant accounts in accordance with its dormancy policy, details of which will be communicated to the registered email address prior to any deduction.
5.1 General. em88 offers various bonuses, free spins, cashback offers, and other promotional incentives to eligible players. All promotions are subject to specific terms and conditions published alongside each offer, which form part of these Terms.
5.2 Wagering Requirements. Unless otherwise stated, bonuses credited to your account are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion's specific terms.
5.3 Bonus Abuse. em88 reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where it reasonably suspects that a player is abusing the bonus system. Abuse includes but is not limited to: claiming bonuses using multiple accounts, placing low-risk bets to satisfy wagering requirements, or any other strategy designed to exploit promotional offers.
5.4 Modification and Withdrawal of Promotions. em88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is withdrawn after a player has already opted in, em88 will honor the terms applicable at the time of opt-in to the extent reasonably practicable.
5.5 One Bonus Per Household. Unless otherwise stated, promotional offers are limited to one per household, IP address, device, or payment method. em88 reserves the right to limit bonus eligibility where it determines that multiple accounts share common identifiers.
Always read the specific terms attached to each em88 promotion before opting in. Wagering requirements, game restrictions, time limits, and maximum withdrawal caps vary by offer.
6.1 Game Rules. Each game available on the em88 Platform is governed by its own set of rules, which are accessible within the game interface. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics, and these Terms shall prevail with respect to account, financial, and conduct matters.
6.2 Random Number Generation. All em88 casino games that involve an element of chance use certified Random Number Generator (RNG) technology. RNG systems are independently tested and audited to ensure that game outcomes are genuinely random and not influenced by any external factor, including previous results.
6.3 Malfunction Policy. In the event of a game malfunction, software error, or technical fault, em88 reserves the right to void affected bets and refund stakes to the player's account. em88 is not liable for any losses arising from game malfunctions beyond the return of the original stake.
6.4 Disconnection. em88 is not responsible for losses incurred as a result of internet disconnection, device failure, or any other technical issue on the player's side. Where a disconnection occurs during a live game round, the outcome will be determined by the game's standard rules and the result recorded by em88's servers shall be final.
6.5 Finality of Results. Game results recorded by em88's servers are final and binding. In the event of a dispute regarding a game outcome, the server-side record shall take precedence over any client-side display.
7.1 The following conduct is strictly prohibited on the em88 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
Anti-Money Laundering. em88 is committed to full compliance with Philippine anti-money laundering laws. All suspicious transactions are reported to the appropriate authorities. Players are required to provide source-of-funds documentation upon request.
8.1 All content on the em88 Platform, including but not limited to software, game assets, graphics, logos, trademarks, text, and audio-visual materials, is the exclusive property of em88 or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any em88 content.
8.3 The em88 name, logo, and all related marks are trademarks of em88. You may not use any em88 trademark without prior written consent.
9.1 em88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9.2 em88 implements industry-standard security measures, including SSL encryption and two-factor authentication, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and em88 cannot guarantee absolute data security.
9.3 em88 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities as required to operate the Platform and comply with applicable law.
10.1 em88 is committed to promoting responsible gaming and providing tools to help players maintain control of their gambling activity. The following tools are available to all registered players through the account settings:
10.2 Self-exclusion requests are processed promptly. Once a self-exclusion is in effect, em88 will take reasonable steps to prevent the excluded player from accessing the Platform and will not send promotional communications during the exclusion period.
10.3 Players who believe they may have a gambling problem are encouraged to seek help. The PAGCOR helpline is available at 1553. Additional resources and information are available on the em88 Responsible Gaming page.
Gambling is addictive. Know when to stop. Gaming on em88 should be an enjoyable form of entertainment. Never gamble with money you cannot afford to lose.
11.1 To the fullest extent permitted by applicable law, em88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
11.2 em88's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
11.3 em88 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.
11.4 Nothing in these Terms shall limit or exclude em88's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
12.1 Termination by You. You may close your em88 account at any time by contacting customer support. Upon closure, any remaining balance (subject to verification and these Terms) will be returned to you via your registered payment method.
12.2 Termination by em88. em88 reserves the right to suspend or permanently close your account at any time, with or without notice, where:
12.3 Upon termination for breach, em88 reserves the right to forfeit any bonus balances and winnings derived from bonus funds. Real-money balances will be returned subject to the completion of any outstanding verification requirements and applicable regulatory obligations.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 Any dispute arising out of or in connection with these Terms or your use of the em88 Platform shall first be referred to em88 customer support for resolution. em88 is committed to resolving disputes fairly and promptly.
13.3 If a dispute cannot be resolved through customer support within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or competent courts of the Philippines.
13.4 These Terms constitute the entire agreement between you and em88 with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.
14.1 If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or dispute, please contact the em88 support team:
14.2 For responsible gaming concerns, please visit the Responsible Gaming page or contact the PAGCOR helpline at 1553.
These Terms & Conditions were last reviewed and updated in May 2026. em88 recommends that you review these Terms periodically to stay informed of any changes.
em88 is strictly for players aged 21 years and above. Gambling should be treated as entertainment, not as a source of income. Set limits, take breaks, and use the responsible gaming tools available in your em88 account settings. If gambling is affecting your life or the lives of those around you, please reach out for help. PAGCOR helpline: 1553.
⚠️ Gambling is addictive. Know when to stop.
Now that you know the rules, you're ready to play. Join hundreds of thousands of Filipino players on em88 — fast GCash payouts, 300+ games, and 24/7 support.
Must be 21+ to play. Please gamble responsibly.